Terms & Conditions

Last updated: August 12, 2026

These Terms & Conditions (the “Terms”) govern your use of https://noveltytax.com/ (the “Site”) and purchases from NoveltyTax (“NoveltyTax,” “we,” “us,” or “our”). By accessing the Site, creating an account, placing a Stock Online Order, submitting artwork, approving a proof, or accepting a Custom Quote Order, you agree to these Terms.

If you do not agree to these Terms, do not use the Site or place an order.

1. Eligibility and Account Information

You must be legally able to enter into a binding agreement to place an order. If you use the Site for a business or organization, you represent that you are authorized to act for that business or organization.

You agree to provide current, complete, and accurate account, billing, shipping, and order information. You are responsible for maintaining the confidentiality of your login information and for activity under your account.

2. Products and Website Information

We make reasonable efforts to describe and display our products accurately. Images may be illustrative, and colors may appear differently because of screens, materials, printing processes, lighting, and normal manufacturing variation.

Product descriptions, specifications, prices, production times, and availability may be corrected or updated. We may correct an obvious typographical, technical, pricing, or inventory error before accepting or fulfilling an order. If a material correction affects an order, we will contact you and provide appropriate options before proceeding.

Order Types: Stock Online Orders and Custom Quote Orders

Stock Online Orders. Products that can be purchased through the Site’s standard Add to cart and checkout process are sold as the pre-printed stock design shown on the applicable product page. The online price applies to the selected stock product, options, and quantity. Customer artwork, proof approval, custom imprinting, and personalization are not included unless NoveltyTax has expressly agreed otherwise in a separate written custom quote.

Custom Quote Orders. A customer requesting a custom logo, text, artwork, imprint, or other personalization must contact hello@noveltytax.com before placing an order. Custom work is not accepted through the standard stock checkout. A custom project becomes an accepted Custom Quote Order only after NoveltyTax confirms the scope, total price, artwork requirements, proof process, production time, shipping terms, cancellation terms, and payment arrangements in writing, and the customer accepts those terms.

Order Classification. If there is no separate written custom quote accepted by both NoveltyTax and the customer, an order placed through the Site is treated as a Stock Online Order. Completing a stock checkout does not entitle the customer to submit artwork afterward or receive customization at the stock price. Sections concerning Customer Content, artwork, proofs, custom production, and customer-approved proof errors apply only to accepted Custom Quote Orders. All other generally applicable provisions of these Terms apply to both order types.

3. Minimum Quantities and Product Availability

Some products have minimum order quantities. The minimum quantity shown on the applicable product page or quote applies.

Products and options are subject to availability. Adding a product to a cart does not reserve inventory or guarantee that an order will be accepted.

4. Pricing, Taxes, and Payment

Prices are stated in U.S. dollars unless otherwise indicated. For a Stock Online Order, the product price, shipping charge, and applicable tax are shown through the standard cart and checkout. For a Custom Quote Order, the written quote identifies the approved customization, setup or rush charges, shipping terms, applicable tax treatment, and total price before the custom order is accepted.

By submitting an order, you authorize NoveltyTax and its payment providers to charge the payment method selected for the total disclosed amount. You represent that you are authorized to use that payment method.

If a price or charge is materially incorrect because of an obvious error, we may pause or cancel the affected order and contact you. We will not charge a corrected higher price without your approval.

5. Order Acceptance

An order confirmation acknowledges that we received your order; it does not necessarily mean that the order has been accepted for production.

NoveltyTax may decline or cancel an order before production for reasons including unavailable products, payment problems, suspected fraud, incomplete information, prohibited content, legal restrictions, or an obvious pricing or technical error. If we cancel an order after payment and no non-refundable work has been authorized or completed, we will refund the applicable amount to the original payment method.

6. Customer Artwork and Content

This Section 6 and Sections 7–8 apply to accepted Custom Quote Orders and do not apply to ordinary Stock Online Orders that require no customer artwork or proof. You retain ownership of artwork, logos, text, photographs, designs, trademarks, and other content you submit for an accepted Custom Quote Order (“Customer Content”). You grant NoveltyTax and its production service providers a limited license to use, reproduce, modify as needed for production, and display Customer Content solely to prepare proofs, manufacture the order, provide customer service, maintain transaction records, and comply with law.

You represent and warrant that:

• You own Customer Content or have all permissions required to use and reproduce it.
• Customer Content does not infringe any copyright, trademark, privacy, publicity, or other right.
• Customer Content is not unlawful, deceptive, threatening, hateful, obscene, or otherwise prohibited by law.

NoveltyTax may refuse Customer Content or cancel an order that we reasonably believe violates these Terms or applicable law.

7. Artwork Requirements and Proofs

For an accepted Custom Quote Order, customers are responsible for supplying usable artwork that meets the requirements provided by Customer Service or stated in the written quote.

When a proof is provided, you are responsible for reviewing all details, including spelling, grammar, layout, dimensions, quantity, product selection, colors, and imprint placement. Production begins only after required proof approval.

Approval authorizes production according to the approved proof. Customer-approved errors are not NoveltyTax printing errors. Exact color matching is not guaranteed unless a specific color-matching process has been agreed to in writing.

8. Production and Customary Variation

Commercial printing and manufacturing may involve reasonable variation in color, material, dimensions, location, and quantity. A variation within normal industry tolerances is not necessarily a defect.

Product-specific specifications, written quotes, and approved proofs are incorporated into these Terms for the applicable order.

9. Cancellations and Order Changes

Contact Customer Service as soon as possible to request a cancellation or change. A request is not effective until NoveltyTax confirms it in writing.

A Stock Online Order cannot always be cancelled or changed after procurement, processing, packing, or shipping has started. A Custom Quote Order cannot always be cancelled or changed after procurement, setup, proof approval, printing, customization, production, or shipping has started. For a Custom Quote Order, you are responsible for reasonable costs already incurred for work authorized under the written quote. If a cancellation is approved, any eligible refund will be issued to the original payment method.

10. Production, Shipping, and Delivery

Stock Online Order processing and delivery estimates are provided on applicable product pages, in our Shipping Policy, or in the order confirmation. Custom Quote Order production and delivery estimates are provided in the written quote, proof, or custom order confirmation. Estimated dates are not guaranteed unless NoveltyTax expressly agrees to a guaranteed date in writing.

Our Shipping Policy is available at:

11. Returns, Replacements, and Refunds

NoveltyTax does not accept returns or exchanges for buyer’s remorse or change of mind. We review claims involving orders damaged, defective, incorrectly fulfilled, or misprinted because of a confirmed NoveltyTax error.

Our Return & Refund Policy is incorporated into these Terms and is available at:

12. Samples

Sample availability, quantity, cost, and shipping are subject to approval. A sample may have a random imprint and may differ from a later production run. Any charge for a sample will be disclosed before it is ordered.

13. Intellectual Property

The Site and its original content, design, text, graphics, product photography, trademarks, logos, and software are owned by or licensed to NoveltyTax and are protected by applicable intellectual property laws.

Except as allowed by law or with prior written permission, you may not copy, reproduce, distribute, modify, publish, sell, license, scrape, or commercially exploit Site content.

14. Prohibited Uses

You may not use the Site to:

• Violate applicable law or another person’s rights.
• Submit false, fraudulent, or misleading information.
• Introduce malware or interfere with Site security or operation.
• Attempt unauthorized access to the Site, accounts, systems, or data.
• Place fraudulent orders or misuse payment methods.
• Collect information about other users without authorization.

We may restrict access, cancel an account, or reject an order when reasonably necessary to protect the Site, NoveltyTax, customers, or third parties.

15. Third-Party Services and Links

The Site may use or link to third-party services, including payment, shipping, analytics, and social media services. Third parties operate under their own terms and privacy policies. NoveltyTax is not responsible for a third-party website or service that we do not control.

16. Disclaimer of Warranties

To the fullest extent permitted by law, the Site is provided on an “as is” and “as available” basis. We do not warrant that the Site will always be uninterrupted, error-free, or free of harmful components.

Nothing in these Terms excludes any warranty or consumer right that cannot lawfully be excluded. Product remedies expressly promised in an applicable written product warranty or our Return & Refund Policy remain available according to their terms.

17. Limitation of Liability

To the fullest extent permitted by law, NoveltyTax will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunity arising from the Site, an order, or these Terms.

To the fullest extent permitted by law, NoveltyTax’s total liability for a claim relating to a product or order will not exceed the amount paid for the product or order giving rise to the claim.

These limitations do not apply where prohibited by law or to liability that cannot lawfully be limited.

18. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless NoveltyTax and its officers, employees, and service providers from third-party claims, damages, liabilities, and reasonable costs arising from Customer Content, your infringement of another person’s rights, your unlawful use of the Site, or your material violation of these Terms.

19. Events Outside Reasonable Control

NoveltyTax is not responsible for delay or failure caused by events outside our reasonable control, including severe weather, natural disasters, carrier interruptions, labor disputes, utility or internet failures, supply shortages, governmental actions, epidemics, or similar events. We will make reasonable efforts to communicate material delays and complete or resolve affected orders.

20. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or related to your use of the Site or purchase of products shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in the state or federal courts located in Prince William County, Virginia.

21. Severability and No Waiver

If a provision of these Terms is found unenforceable, the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.

22. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date identifies the current version. Changes apply prospectively when posted, unless applicable law requires otherwise.

23. Contact Us

Questions about these Terms may be sent to: