Privacy Policy

Last updated: August 10, 2026

This Privacy Policy explains how NoveltyTax (“NoveltyTax,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit https://noveltytax.com/, create an account, contact us, submit artwork, request a proof, or place an order.

1. Information We Collect

Depending on how you use the Site, we may collect:

  • Contact information, such as your name, company name, billing address, shipping address, email address, and phone number.
  • Account information, such as login credentials and account preferences.
  • Order and transaction information, such as products, quantities, customization selections, order history, shipping details, payment status, returns, and customer-service communications.
  • Customer content, such as artwork, logos, text, images, files, product specifications, and proof approvals.
  • Payment information. Payments may be processed by third-party payment providers. NoveltyTax may receive payment status, card type, billing details, and transaction identifiers but may not receive or store a complete payment card number.
  • Device and usage information, such as IP address, browser type, device type, operating system, referring pages, pages viewed, clicks, dates and times, and approximate location derived from IP address.
  • Cookie and advertising information, such as cookie identifiers and information about interactions with the Site and our marketing.
  • Information you provide voluntarily, including sample requests, form submissions, survey responses, and correspondence.

2. How We Collect Information

We collect information:

  • Directly from you when you use the Site, place an order, submit artwork, request a sample, or contact us.
  • Automatically through cookies, pixels, logs, and similar technologies.
  • From service providers that help us process payments, prevent fraud, produce products, ship orders, analyze Site use, or provide advertising and customer support.

3. How We Use Information

We may use personal information to:

  • Operate, maintain, secure, and improve the Site.
  • Create and manage accounts.
  • Process payments and fulfill orders.
  • Prepare proofs, print or manufacture products, and perform requested services.
  • Deliver orders and provide tracking information.
  • Communicate about orders, claims, refunds, support requests, and policy changes.
  • Detect and prevent fraud, abuse, security incidents, and unlawful activity.
  • Maintain business, tax, transaction, and compliance records.
  • Understand Site performance and customer use.
  • Send marketing communications where permitted by law and honor opt-out requests.
  • Comply with law, enforce our agreements, and protect rights, safety, and property.

4. How We Disclose Information

We may disclose personal information to:

  • Service providers that support hosting, website operations, payment processing, fraud prevention, product production, shipping, email delivery, analytics, advertising, and customer service.
  • Production and fulfillment partners when needed to manufacture, customize, package, or deliver an order.
  • Payment providers and financial institutions to authorize and process transactions and refunds.
  • Shipping carriers to deliver orders and address delivery issues.
  • Professional advisers, such as attorneys, accountants, auditors, and insurers.
  • Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, customers, or the public.
  • A successor or transaction party in connection with a merger, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

We do not sell or rent personal information for money. Some analytics or advertising activities may be treated as “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws even when no money is exchanged. Where required, we provide applicable choices and honor valid opt-out requests.

5. Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to keep the Site working, remember preferences and carts, understand traffic, measure performance, prevent fraud, and support marketing.

You can control cookies through your browser and any cookie preference tool displayed on the Site. Blocking some cookies may affect account, cart, checkout, or other Site functions.

6. Marketing Communications

You may opt out of promotional emails by using the unsubscribe link in an email or contacting us. We may still send non-promotional messages about an account, order, shipment, refund, security issue, or customer-service request.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to fulfill orders, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud, and comply with law.

Retention periods vary depending on the type of information, our relationship with you, and legal or operational requirements. Customer artwork may be retained to fulfill reorders or maintain production records unless deletion is requested and retention is not otherwise required.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have the right to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate information.
  • Request deletion of certain information.
  • Request a portable copy of certain information.
  • Opt out of certain targeted advertising, sharing, or sales as those terms are defined by applicable law.
  • Appeal a decision concerning a privacy request where applicable.
  • Receive equal service and pricing without unlawful discrimination for exercising a privacy right.

To submit a request, email hello@noveltytax.com or use https://noveltytax.com/contactus/. State that the request concerns privacy and describe the right you wish to exercise.

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.

10. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information to us.

11. Third-Party Links and Services

The Site may link to or use third-party websites and services. Their privacy practices are governed by their own policies. Review those policies before providing information to a third party.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date identifies the current version. We will post the revised policy on this page and provide any additional notice required by law.

13. Contact Us

Questions or privacy requests may be sent to:

NoveltyTax
3810 Forestdale Ave
Woodbridge, VA 22193
United States
Email: hello@noveltytax.com
Phone: +1 559-223-6769